Apple recommends it to be turned on, therefore do not fail to activate it. For those unfamiliar, it adds an additional layer of safeguard to your data so that it won’t fall prey to hacking. If you aren’t already, head over to the Settings app on iPhone/iPad and System Preferences on your Mac and then sign in to your Apple ID account right now.Įnsure That Two-Factor Authentication is EnabledĪnother thing you must do beforehand is to enable two-factor authentication for your Apple ID. Now that the talk is over, let’s get down to business!īe Sure to Sign in with the Same Apple ID Across Your Devicesįirst things first, make sure you are signed in with the same Apple ID across your iDevices. However, if they don’t yield the desired result, we will try out some tried and tested tricks that have worked for many iDevice users. In most cases, those essentials can resolve the issue right away. They can help if your network connection isn't reaching Apple's servers or if there's an issue with your account on the server side.So, how are we going to get the better of this problem? Well, we will first check off all the essential boxes as outlined by Apple for a seamless syncing of messages with the cloud service. Here’s how to troubleshoot and fix it when FaceTime is not working or if FaceTime failed. The FaceTime app is one of Apple’s most beloved features, allowing users to make free video or audio calls to friends, family, and anyone else using an iPhone, iPad, iPod, Apple Watch, or Mac. It has the links to support once you've ruled out the easy things like a setting on your Mac. When FaceTime keeps failing, it can be frustrating. If you're using an iPhone, contact your carrier to make sure that you Make sure that your device has the latest version of iOS. Still not activated after a day? It might take up to 24 hours to activate iMessage and FaceTime. Here, I will make you familiar with 11 common FaceTime problems and would provide their fixes as well. Go to Settings > FaceTime and turn off FaceTime. Don’t worry most of these common FaceTime issues can be resolved. Go to Settings > Messages and turn off iMessage. Turn off and restart iMessage and FaceTime Go to Settings > General > Date & Time and make sure that your time zone is set correctly. Messaging to activate your phone number with iMessage and FaceTime.ĭepending on your carrier, you might be charged for this SMS. After trying the methods above, if the MacBook camera still not working on FaceTime, you may need to quit the process with the Activity Monitor App completely. Use The Activity Monitor App to Fix FaceTime Camera Not Working on Mac. Make sure that you’re connected to a cellular data or Wi-Fi network. Go to Menu -> Video, select 'Facetime HD Camera (Display)' 4. On two of my phones i have his number and it works, on my phone and other devices on same personal account, it does not show as facetime. Found this apple support article covering this exact error: - i have 3 iphones, on different numbers and different accounts.
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